Dave Carroll Talks With Grand Rants About The Amazing Past Year And What Lies Ahead For The Talented Singer Songwriter
by Gerry Ashley
Note: This exclusive interview with Dave Carroll is being published simultaneously with the release and posting of his third and final video in the “United Breaks Guitars” trilogy, “United We Stand On The Right Side Of Right.” The video is now available on Youtube and here on Grand Rants (click either link). For more information about Dave and his music both as a solo performer and with the band, “Sons of Maxwell,” visit Dave’s web site. And for more Grand Rants articles on Dave, just type “Dave Carroll” in the “Search” box which is to the right of the title line of this article.
A year ago, if you asked someone who Dave Carroll is, outside of his loyal fan base as part of the popular Nova Scotia band “Sons of Maxwell” (and those working in the United Airlines Customer Service division), a good many of those asked would have been stumped.
What a difference a year (and a flawed approach to customer service by United Airlines) has made!
As most of the on-line world knows by now, Dave’s first two “United Breaks Guitars” music videos became an Internet sensation as they chronicled his 9-month battle with United Airlines over damages to his guitar caused by their baggage handlers.
After United gave Carroll their final refusal, he informed them he would make three videos and post them on YouTube, asking the public to vote for their favorite. For those of you who have not yet seen those videos, I urge you to watch them here:
United Breaks Guitars Song #1
United Breaks Guitars Song #2
At the time, nobody knew just how viral this would become: The first video had over 1 million hits by the end of the first week, making the 20-year music veteran an “overnight sensation.”
I’ve been in touch with Dave on several occasions (indeed, Stoutcat and I have written rants in support of Dave and the first two videos and I have featured Dave in several other topics).
With the posting of this final video of the trilogy, I thought our readers might like to get to know more about the man behind the music. Dave was kind enough to give me an exclusive interview for Grand Rants. I spoke with him following his appearance on “The View” in NYC and as he prepared for a several concert dates in Europe. As we spoke, I found him to be amazingly balanced, polite and in possession of a keen sense of humor. I invite you all to come join me as I talked with Dave.
So, please put your tray tables and seatbacks in their full upright position, as the United trilogy comes to its conclusion and Dave’s solo career takes off.
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